Buying Tickets

Your ticket is delivered by email to the address you used at checkout. It contains a QR code that is scanned at the door. If you provided a phone number, we also send an SMS with a link to your ticket. Keep the QR code accessible on your phone. Most venues will not require you to print it.

First, check your spam or junk folder. Search for emails from EventLinqs or the event organiser. If you cannot find it there, log in to your account and go to 'My Tickets' to access your ticket directly. If you bought as a guest, enter the email address you used at checkout to retrieve your tickets. If you still cannot find your ticket, contact us via the support form with your name and the event name. We will resend your ticket within a few hours.

Yes. Ticket transfers are free and take effect immediately. Log in to your account, go to 'My Tickets', select the ticket you want to transfer, and enter the recipient's email address. Once you transfer a ticket, you lose access to it and the new holder receives it by email. The transfer is one-way and cannot be reversed by you.

No. Reselling tickets above face value is a violation of our terms of use and may result in the ticket being cancelled without refund. If you cannot attend, transfer your ticket for free to another person using the transfer feature in your account.

Some events have a waitlist enabled by the organiser. If one is available, you will see a 'Join waitlist' button on the event page. Enter your details and we will notify you by email if a ticket becomes available. Joining a waitlist does not guarantee a ticket and does not charge you anything.

Refund eligibility depends on the organiser's refund policy, which is displayed on the event page before you purchase. Most events are sold on a no-refund basis unless stated otherwise. EventLinqs guarantees a full refund if an event is cancelled by the organiser or materially rescheduled. For all other refund requests, contact the organiser first. If you do not receive a response within 7 days, escalate to us via the support form and we will step in.

That depends on the event. The organiser sets their own ID requirements, which are listed on the event page. Age-restricted events require government-issued photo ID. Check the event page before you attend. Bring your QR code and, if the organiser specifies it, a matching ID.

Yes. Guest checkout is available on all events. Enter your name, email address, and payment details. Your ticket will be sent by email. If you later want to transfer your ticket or access your purchase history, create a free account with the same email address you used at checkout.

Log in to your account from any device and find your ticket in 'My Tickets'. If you do not have account access, contact the organiser or EventLinqs support before the event. We can confirm your booking with the venue directly if needed. Keep a screenshot of your QR code as a backup when you buy tickets to events you care about.

Yes. Select the quantity you need on the event page when adding tickets to your cart. All tickets in a single booking are sent to the same email address. Each individual ticket has its own QR code. One person can scan multiple QR codes from the same phone.

Tickets are issued to the purchaser. Name changes on existing tickets are not supported. If you need to give a ticket to someone else, use the free ticket transfer feature in your account. The new holder's details are not displayed on the ticket itself.

Age restrictions are set by each organiser and listed on the event page. EventLinqs does not impose uniform age restrictions across all events. Check the event details before purchasing. If an event requires proof of age at the door, bring valid government-issued photo ID. Attendees who cannot prove their age may be refused entry at the organiser's discretion.