Terms of Use

Agreement

By accessing or using the EventLinqs platform (including the website at eventlinqs.com, any associated mobile experience, or any related services), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the platform.

These terms form a legally binding agreement between you and EventLinqs (operated by Lawal Adams, trading as EventLinqs, ABN 30 837 447 587, Melbourne, Victoria, Australia). References to “EventLinqs”, “we”, “us” or “our” refer to that entity.

Eligibility

You must be at least 16 years old to create an account on EventLinqs. If you are under 18, you represent that you have parental or guardian consent to use the platform and that your parent or guardian has read and agreed to these terms on your behalf.

To create an organiser account and sell paid tickets, you must be at least 18 years old and legally capable of entering into contracts in your jurisdiction. Organisers based in Australia must hold a valid ABN or be registered as a business entity.

Account Terms

Each person may hold only one EventLinqs account. Your account is personal to you and may not be shared with or transferred to another person.

You are responsible for providing accurate, current, and complete information when creating your account. Providing false information (including a false name, email address, or payment details) is a violation of these terms and may result in immediate suspension of your account.

You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. If you suspect unauthorised access, contact us immediately at hello@eventlinqs.com. We are not liable for losses resulting from unauthorised use of your account.

We reserve the right to suspend or permanently terminate your account if you violate these terms, engage in fraudulent activity, or behave in a manner that harms other users or the platform.

Ticket Purchase Terms

A ticket purchased through EventLinqs is a licence to attend a specific event, subject to the terms and conditions set by the event organiser. EventLinqs facilitates the sale but is not the event producer.

All sales are final unless:

• The event is cancelled by the organiser.
• The event is rescheduled to a date you cannot attend and the organiser has authorised refunds for the new date.
• The event is materially changed (such as a change of venue, cancellation of the headline act, or a change of format) in circumstances covered by Australian Consumer Law.
• The organiser's own posted refund policy applies.

EventLinqs service fees are non-refundable except where the event is cancelled by the organiser, in which case the full amount including service fees is refunded. See our Refund Policy for full details.

Tickets are issued for the named event on the stated date. EventLinqs is not responsible for your inability to attend due to personal circumstances, travel disruptions, or events outside our control.

Organiser Terms

Event organisers using EventLinqs are independent operators. They set their own event details, ticket pricing, refund policy, and event terms and conditions. EventLinqs provides the technology platform; we are not a co-organiser, promoter, or partner in any event unless explicitly stated.

Organisers are solely responsible for:

• Delivering the event as advertised: on the stated date, at the stated venue, with the stated programme.
• Complying with all applicable laws, including venue licensing, public liability insurance, health and safety obligations, and any permits required to run the event.
• Honouring their own posted refund policy.
• Responding promptly to attendee enquiries and complaints.

By creating an event on EventLinqs, organisers warrant that all information provided is accurate and that they have the legal right to sell tickets for the event.

Acceptable Use

You agree not to use EventLinqs to:

• Scalp or resell tickets above face value using automated means, bots, or mass-purchase accounts.
• Use bots or scrapers to access, copy, or extract data from the platform without our written permission.
• Initiate fraudulent chargebacks: that is, disputing a legitimate charge with your bank without first contacting us.
• Harass or harm other users: including organisers, attendees, or EventLinqs staff.
• List illegal events: including events that promote unlawful activity, violence, or discrimination.
• Impersonate another person or organisation, including EventLinqs itself.

Violations of this section may result in immediate account suspension and, where appropriate, referral to law enforcement.

Payments and Payouts

All payments on EventLinqs are processed by Stripe. By purchasing a ticket or accepting payments as an organiser, you agree to Stripe's Terms of Service.

For organisers:Payouts of ticket revenue (less EventLinqs service fees) are processed within 7 business days following the event date. Payouts are subject to Stripe's identity verification requirements. If a chargeback is successfully raised against a sale, the disputed amount is deducted from the organiser's payout balance.

EventLinqs reserves the right to withhold payouts where there is a reasonable suspicion of fraud, a high rate of disputes, or a material breach of organiser obligations.

Intellectual Property

The EventLinqs platform (including its design, code, branding, and copy) is owned by EventLinqs and protected by Australian and international intellectual property law. You may not copy, reproduce, or redistribute any part of the platform without our written permission.

Content you upload to EventLinqs (including event descriptions, images, and videos) remains your property. By uploading it, you grant EventLinqs a non-exclusive, royalty-free, worldwide licence to display that content on the platform and in promotional materials related to your event. This licence ends when you remove the content or close your account, except where the content has already been included in published promotional materials.

Platform Availability

We aim for 99.9% uptime and work hard to keep EventLinqs fast and reliable. Scheduled maintenance is announced via our status page and, where possible, scheduled outside peak hours.

We are not liable for service interruptions caused by events beyond our reasonable control, including but not limited to natural disasters, government action, infrastructure failures at third-party providers, or widespread internet outages (force majeure events).

Liability Limits

EventLinqs is a technology platform that connects organisers and attendees. We are not the event organiser, venue operator, or producer of any event listed on the platform. We are not liable for:

• The quality, safety, or delivery of any event.
• Injury or loss suffered at or in connection with an event.
• Conduct of event organisers, venues, or other attendees.
• Events cancelled, rescheduled, or materially changed by the organiser.

To the maximum extent permitted by Australian law, EventLinqs' total liability to you in respect of any claim arising from your use of the platform is capped at the total amount of service fees you paid to EventLinqs in the 12 months preceding the claim.

Nothing in these terms excludes liability that cannot be excluded under Australian Consumer Law, including guarantees relating to services.

Dispute Resolution

If you have a dispute with EventLinqs, please contact us first at legal@eventlinqs.com. We will make a genuine effort to resolve the matter directly and quickly.

If we cannot resolve the dispute directly within 30 days, either party may refer the matter to mediation through the Resolution Institute (Australia). If mediation is unsuccessful, the dispute will be resolved by the courts of Victoria, Australia.

Governing Law

These terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria for the resolution of any dispute arising from these terms or your use of the platform.

Changes to These Terms

We may update these terms from time to time. When we make material changes, we will notify you by email at least 30 days before the changes take effect. Your continued use of EventLinqs after the effective date constitutes acceptance of the updated terms.

We will always keep the current version of these terms available at eventlinqs.com/legal/terms.

Contact

For legal enquiries, please contact: legal@eventlinqs.com

For general support: hello@eventlinqs.com