Selling Tickets

Yes. Anyone can create an organiser account and start building events straight away. We welcome organisers from every community and for every kind of event, from concerts and cultural festivals to birthday parties, weddings, and corporate events. Every event goes through a content and safety review before it publishes, usually within 24 to 48 hours. The review is on the event, not on you as an organiser.

Sign up for an EventLinqs account, then click 'Become an organiser' from your dashboard. You will be asked for your organisation or artist name, a contact email, and a payout account for when your events earn revenue. That is it. You can start building your first event immediately.

Every event you submit for publishing is reviewed against our content and safety policy. We check that event details are accurate, that pricing is fair, and that the event complies with our platform terms. Most reviews are completed the same business day. Once approved, your event goes live immediately on the platform. For returning organisers with a clean track record, reviews become faster over time.

There is no upfront cost to list events. Free events incur zero platform fees, permanently. For paid events, fees are a percentage of ticket revenue. The booking fee is split between EventLinqs and the organiser. We cap the total booking fee to protect buyer trust. See our pricing page for current fee rates, which are always kept up to date.

Organiser payouts are sent within 5 business days of your event ending, to your linked bank account. Bank processing may add 1 to 3 business days on top. Payouts are processed via Stripe Connect and require identity verification to be completed on your account before any payout can be sent.

At launch, payout routes are available in Australia, the UK, Canada, the United States, and most European countries via Stripe Connect. Payout routes for African countries are part of our expansion. If you are an organiser on the African continent, reach out via the support form on our website to discuss working with us.

Yes. You can upload event images, write a detailed event description, set your own ticket tiers and terms, and configure your refund policy. The event page URL is based on your event name. You can share it directly or embed it in your own marketing.

Yes. You set your own refund policy for each event, and it is displayed to buyers before they complete their purchase. Whatever policy you set, you are bound by it. EventLinqs also applies overriding guarantees: if an event is cancelled or materially rescheduled, all ticket holders are entitled to a full refund regardless of your stated policy.

Yes. You can create multiple ticket tiers per event, each with its own name, price, quantity limit, and sale window. Common configurations include early bird, general admission, and VIP tiers. Tiers can be scheduled to open and close automatically, and they close once sold out.

Yes. You can generate discount codes from your organiser dashboard. Codes can offer a percentage or fixed-amount discount and can be limited to a set number of uses. You can share codes selectively with specific audiences.

Complimentary tickets can be issued at zero cost from your organiser dashboard. Each comp ticket is a full ticket with its own QR code, sent to the recipient's email address. You can export your complete guest list from the dashboard in CSV format for check-in at the door.

Events on the platform are promoted across our social media channels and included in category-specific pages visible to buyers browsing the platform. There is no additional charge for this. We do not guarantee specific reach or results for any individual event. Organisers are responsible for their own primary marketing.

Yes. If you run into operational issues on the day, such as QR scanning failures or last-minute venue changes, contact us through the support form and mark your message as urgent. New organisers receive step-by-step guidance during the event creation flow in the platform itself. If you need help at any point, our support team replies within 1 business day via the contact form.

Yes. You can use the organiser dashboard on any mobile device to issue walk-in tickets manually on the night. These tickets are added to your total sold count and guest list in real time. Manual door sales are available on all organiser accounts.